Support
Contact us
Real replies from the Lagos operations team, Monday to Saturday. Include your BW reference if your shipment is already booked.
Support email
ship@bonwarehouse.comOffice & Nigeria collection point
83 Ademola Ajasa Street, Omole Estate, Phase 1, Ojodu, Lagos, Nigeria
Diaspora collection point
London, United Kingdom — exact address shared on booking.
Response times
- Quote and booking questions: same working day.
- Shipments in transit: within 24 hours, with the latest status.
- Refund and cancellation requests: within 2 working days.